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Pennsylvania Child Welfare Resource Center

Online Curriculum

301: Effective Interviewing: Skills for Promoting Engagement and Change

Content
Final Overview & Content
WORKSHOP DIRECTORY PAGE

Handouts
Guide to Handouts
Handout #1 Idea Catcher
Handout #2 Learning Objectives (Competencies)
Handout #3 Agenda
Handout #4 Effective Feedback
Handout #5 Guidelines for the Introductory Interview
Handout #6 Introductory Skills Defined
Handout #7 Intro Interview Feedback Form
Handout #8 Introductory Skills Demo
Handout #9 The Professional Interview
Handout #10 The Interactional Helping Model
Handout #11 Skills Associated w the Interactional Model
Handout #12 Jenkins, Barlow Scenario & Prep
Handout #13 Jenkins, Barlow Interview Script
Handout #14 Jenkins, Barlow Observation Feedback
Handout #15 anger mgt. stages, strategies, skills
Handout #16 C.J. Smith Script
Handout #17 Reasons for Client Resistance
Handout #18 Strategies for Managing Resistance
Handout #19 TOL Action Plan for Day I
Handout #20 Culture & Cultural Competency
Handout #21 Assessment vs Helping
Handout #22 Assessment Question Guide
Handout #23 Washington Case Scenario
Handout #24 Script for Exploring Allegations
Handout #25 Script for Washington Case General Assessment
Handout #26 Observation, Feedback Form
Handout #27 Script for Washington Middle, Work Phase
Handout #28 Discussion Guide for Washington Case
Handout #29 The Solution-Focused Approach
Handout #30 Exception and Scaling Questions
Handout #31 Miracle Questions and Followup Questions
Handout #32 A Chng I Want to Make
Handout #33 Transfer of Learning. Action Page
Handout #34 Interview Preparation Guide

Overheads
Guide to Overheads
Overhead #1 Learning Objectives (Competencies)
Overhead #2 Agenda
Overhead #3 Effective Feedback
Overhead #4 Types of Feedback
Overhead #5 Guidelines for the Intro Inter
Overhead #6 List of Introductory Skills
Overhead #7 Strength base pract value saleeby
Overhead #8 The Prof Int elem and requir
Overhead #9A The Four Phases of the inter Help Mod
Overhead #9B Parallel Phases Of The Interactional Helping Model
Overhead #10 The 4 Phases Steps and Consid
Overhead #11 Skills Assoc w Helping Model
Overhead #12 Instruct for conduct pract inter
Overhead #13 Anger Event Stages
Overhead #14 Step and Skill Manag Clint Anger
Overhead #15 Reasons for Client Resistance
Overhead #16 Strategies for Managing Resistance
Overhead #17 Interview Context Elements
Overhead #18 Culture & Cultural Competence
Overhead #19A Scatoma paragraph
Overhead #19B Scatoma definition
Overhead #20 Assess vs Helping
Overhead #21 Solution focus Principles
Overhead #22 Exception Questions
Overhead #23 Scaling Questions
Overhead #24 Miracle Question
Overhead #25 Follow up Questions

Posters
Poster 1 Challenging interviewing situations
Poster 2 Strength I bring
Poster 3 Parking Lot
Poster 4 The Professional Interview
Poster 5 Four Interactional Phases
Poster 6 Phases, Eight Steps and Considerations
Poster 7 Ongoing focus areas

Appendix
Guide to Appendix A
Script 1 Sec. III Intro Interview
Script 2 Sec. VI Jenkins, Barlow Interview Script
Script 3 Sec XIWashington Case Exporing Allegations
Script 4 Sec XI Washington Case General Assessment
Script 5 Sec XII Washington Case Middle, Work Phase


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